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BRAND JOURNEY

Brand Vision

We aspire to be a Leading Courier Service Provider with a Global NETWORK.

Brand Mission

To put in place customer centric processes that are supported by innovative technology that are administered by the right people in an environment that embraces corporate social responsibility.

Our Core Values

We are always ready to go beyond routine task to surpass customers' expectations

Brand Mission

  • Processes
    To innovate, initiate, implement and deliver customer centric processes that enriches our customers experience.
  • Technology
    To harness technology and develop state-of-the-art IT infrastructures for value added solutions.
  • People
    To focus on recruiting, retaining, retraining the best talents and synergizing them with our service commitment.
  • Social Responsibility
    To be a socially responsible enterprise that makes the world a better place Our Values

Our Core Values

  • Passion
    We are always ready to go beyond routine task to surpass customers' expectations.

  • Perseverance
    To overcome all challenges to accomplish our tasks.

  • Professionalism
    To be the best in the business, we can continue to excel above the competition.

Our Driving Force

To propel the brand with an innovative mindset towards the changing environment so that we can capitalise on growth opportunities that benefit our CUSTOMERS, EMPLOYEES & COMPANY.

Timeline

Incepted in 1990, our Brand champion and founder Mr. VS Kumar built upon this belief to differentiate Network Courier from the rest.

The Brand is also a strong advocate of innovation into the business to bring convenience and other benefits to our clients. Today, it is evident that Network Courier, one of Singapore's largest courier service provider, was the first to break the frontiers in the local courier industry by embracing innovation.

1990
1993
1995
1998
2000
2003
2005
2008
2010
2016
1990

Incepted in 1990,

Network Courier was established in a 250 sq ft rented office with 10 staff.

1993

New Division

A year later, Network Courier expanded its wings, providing reliable and professional courier services to international destinations.

1995

Virtual Client

Then came the era of complete integration of technology in 2000 - 1st domestic courier company to launch a website with Netrace (A track & trace system).

1998

Our Customer Service

Network Courier saw significant business growth and its staff strength crossed the 100 mark.

2000

UKAS ISO 9001:2008

To govern the growth and ensure consistently reliable deliveries, Network Courier became the 1st Courier Company in Singapore to be accredited with UKAS ISO 9001:2008 Accreditation.

2003

Innovative Technology

A major factor for Network Courier's sustained growth was having the right people in a socially responsible environment, to execute customer centric processes derived through innovative technological solutions depicts the journey towards Network Courier's vision.

2005

Total Defence Partner Award, Winner

Network Courier was a Winner of the Distinguished Defence Partner Award consecutively in 2005 and 2006. This award is presented to companies that have shown consistent support for National Defense efforts where Civil Resource owners were selected from the top band of companies.

2008

Singapore Prestige Brand Awards 2008, 2009 & 2010

Organised by ASME and Lianhe ZaoBao. This award honors Singapore brands that have developed a well-recognised brand and managed their brands effectively through various branding strategies. SPBA also serves as a yardstick for SMEs to benchmark their brand equity against their competitors.

2010

Travel Visa

As a further testimony of its sound system and processes, Network Courier broke into new industries when it became the 1st Courier Company in the world to be appointed as an Authorised Travel Visa Application Centre by the Government of India.

2016

Enterprise 50 (E50) Awards 2016

Jointly organised by the Business Times and KPMG, supported by the International Enterprise Singapore, Singapore Business Federation, Singapore Exchange and SPRING Singapore and sponsored by OCBC Bank, the prestigious 2016 Enterprise 50 (E50) Awards recognises revolutionary businesses who display the true spirit of enterprise in today's competitive marketplace.

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